Exceptional Concept. Extraordinary Results.
LEAN Principles
Implement industry leading techniques, training and support for:
Identifyfing and Eliminating Waste daily
Planning the work for improved throughput
Performing the work according to standards
LEAN Workshop Setups
Layout and flow for maximum efficiency
5S Organization everthing in its place
Daily monitoring of key metrics
Retail Performance Growth Accelerator
Built in mechanisms for continuous improvement
Implementation Models
Imlementation, training and support for:
Implementation of LEAN principles is more than manager and advisor training; It is a permanent solution for production issues by solving problems in the work bay It is a solution for customer satisfaction improvement through improved communication. We will reduce waste in every area of service operations. It is an entirely new way of looking at service operations. You may choose your training model from basic LEAN training to a full transformation away from BDC and the service advisor role.
Basic LEAN Workshop Training - 5 days on-site
BLWT plus Multi Skilled Team - 25 days on-site
BLWT + MST with Workshop Reconstruction-Includes modular wall and tool cabinet - 25 days on-site
BLWT + MST with Personal Service Technician - Eliminates the BDC, Service Advisor and shop foreman roles- 45 days on-site
Full LEAN Workshop w/PST and Workshop Reconstruction- Includes modular wall and tool cabinets - 45 days on-site
Rethinking the workspace
LEAN Workshop Layout
Workshop layout with LEAN methodology
Reduce cost and space
Eliminate the need for additional space or additional shifts
Increased profitability sustainable through improved retail process
Continuous improvement via visual controls
Makes problems stand out
Helps with recruiting and retaining techncians
Be dominant in your market
Having an efficient workspace is a critical element to maximizing the production, flow, throughput and profit for a team. We bring real world support to your team on how to maximize efficiency, production and throughput. All while reducing cycle time, cost and eliminating wasteful process steps.
Portfolio
View successful implementations
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"The current system is broken from the start"
– AW
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"We start every day as a five-alarm fire". There is no pre-planning.
– AW
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"We have appointment staff, greeters, advisors and porters; yet the Customer AND the technician are left waiting"
Every Dealer Everywhere.
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"The techncian spends 42% of their time waiting...and the customer had an appointment
Brad S
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"When you eliminate waste you gain capacity"
LEAN principle
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"Too much support equals no support"
LEAN Principle
