Basic LEAN Workshop Training

We offer a variety of training and implementation options from basic LEAN training to advanced implementations where we eliminate the service advisor role. We can support any size operation from Single Technician shops to a staff of 90 technicians.

  • An Introduction to LEAN

  • Standard Development/Improvement

  • LEAN Workshop Planning

  • One-Piece Flow

  • Impacting KPI’s

  • Identifying and Eliminating Waste

  • Communicating with Our Customers

  • Load Levelling

  • Working in a Cell

  • An Introduction to 5S

  • LEAN Workbay Setups

  • Problem Solving & Issue Breakdown Tool

  • Prioritizing Problems and Issues


5 Days on-site with your team of managers and technicians. Classroom education as well as workshop practical application

IMG_7042.JPG

LEAN Workshop Service Upgrade: All elements of BLWT plus:

  • Planning for Profit

  • Working as a Team

  • Retail Growth Accelerator

  • Refined 5S

  • Full pre-planning - Including parts

  • Implementing The “Triangle Offense”

  • Multi-skilled Team

  • Problem Solving

  • Daily Meeting

  • KPI Follow up

  • Implement Continuous Improvement Techniques

Details

25 days on-site with Managers, Technicians, Parts Manager, Advisor staff. End result is technicians working in pairs on each work order. Parts are available for the technician prior to the arrival of customers and vehicles. Continuous improvement methods in place. Team owns retail KPI’s.

Full LEAN Workshop Service Upgrade w/PST

  • All elements of BLWT w/Standard Production

  • Pre-picked Parts

  • Creating Standards

  • Workshop Setup w/Andon

  • Techs work 2x2

  • Eliminate Service Advisor and BDC

  • Introduce the Personal Service Technician

  • Layout and flow

  • 5S Full Implementation

  • Communicating Key Performance Indicators

  • Implement Continuous Improvement Techniques

Details

45 days on-site with aftersales team. End result is techs work 2x2 on each vehicle. We will eliminate the need for a BDC and Service Advisors at this training step

After Image 1 (2).JPG

Full LEAN Workshop Service Upgrade w/PST & Workshop Reconstruction

  • All elements of BLWT w/Standard Production

  • Pre-picked Parts

  • Creating Standards

  • Workshop Setup w/Andon

  • Techs work 2x2

  • Eliminate Service Advisor

  • Introduce the Personal Service Technician

  • Layout and flow

  • 5S Full Implementation

  • Communicating Key Performance Indicators

  • Implement Continuous Improvement Techniques

  • Add Modular wall and tools

  • Add lifts

Details

45 days on-site with aftersales team. End result is techs work 2x2 on each vehicle, Technician is the driver of the process and the main point of contact for customers. We will eliminate the need for a BDC and Service Advisors at this training step